The course on Conflict Resolution & MCB aims to equip your staff with essential knowledge and skills in understanding behavior, effective communication, de-escalation techniques, and restorative practices.

Course Options:

21st June 2024 – 10:00 until 12:30

2nd July 2024 – 13:00 until 15:30

4th July 2024 – 10:00 until 12:30

11th July 2024 – 13:00 until 15:30

Once you have completed your booking you will receive an email confirmation. If for any reason you cannot attend please reply to the email so we can free up your place for others.